People can be unreliable and disloyal; possessions can lose their value; jobs that once stimulated you can become boring. But principles remain steady through it all.
Nido Qubein

It is easier to do a job right than to explain why you didn't
Martin Van Buren

People and companies like to see their names in print, especially if it took some effort to find them. Chapters 2 and 5 include tips to help you find the real addressee even when the person is trying to be incognito.